Entries in business (4)

Friday
Jun182010

Inline Skates from Black Diamond Sports in Palo Alto

A decade of hard use is a good life span for a pair of inline skates. 

 Richard & Tony skate dancing

 

After looking hard and doing a bit of research, I discovered that the old “Skates on Haight” retail shop no longer sells inline skates. Not only that, they own skates.com now, a large warehouse, and a worldwide operation. This skater attempted to schedule an appointment to visit the facility, by opening a “service ticket” as the website instructs. They never responded, and I left the ticket open.  I told them I would go elsewhere, and make sure skaters know there is no place to buy skates in San Francisco.

I was surprised by and disappointed in this new “online only” sales situation in San Francisco. I needed to speak to a knowledgeable person, and luckily ran across a mention of Black Diamond Sports in Palo Alto.


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As it happens I was traveling there to help a friend with his project by standing in as proxy in a “brainstorming” meeting.

Time was short and logistics complicated, so I called Black Diamond from Caltrain to warn them I was coming and hoped to buy skates. They are ideally located a few blocks from the station, and right away I was trying on a pair, getting expert help from someone who knew his stuff. 

Less than thirty minutes later I rolled away with a pair of skates that I couldn’t be happier with. I made it to the meeting with time to spare! As I skated to the station after, it was getting dark, and I was on unfamiliar roads. That was not a problem; my feet now have wheels again, like they did years ago.

 

 

Monday
Jan042010

We don't need your Businesses (meet Mr Redhill)

A friend of mine told me an amusing story about how a photographer’s lighting equipment rental facility manages difficult would-be clients.

Meet Mr. Redhill



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One of the best things about working for a well-established business with an organically earned reputation is that they aren’t looking for new customers. Such businesses don’t need a Yellow Pages listing, and sometimes even ask you who referred you to them.

A specialized service such as lighting equipment rental is often subject to cold calls from self-important, ill-behaved people who expect that name-dropping over the phone will get them special treatment. Should Miss Liebowitz’s assistant phone without a referral, and attempt to throw his weight around, he’ll likely be referred to Mr. Redhill.

Mr. Redhill is frequently out of the office, but he is the only person that can handle difficult would-be clients, and it’s important that they keep trying his number. When Mr. Redhill rings everyone at the shop chuckles.

Tuesday
Dec152009

What I'm reading -- What Matters Now (Seth Godin)

via Seth Godin’s Blog:

Here are more than seventy big thinkers, each sharing an idea for you to think about as we head into the new year. From bestselling author Elizabeth Gilbert to brilliant tech thinker Kevin Kelly, from publisher Tim O’Reilly to radio host Dave Ramsey, there are some important people riffing about important ideas here. The ebook includes Tom Peters, Fred Wilson, Jackie Huba and Jason Fried, along with Gina Trapani, Bill Taylor and Alan Webber.

Here’s the deal: it’s free. Download it here. Or from any of the many sites around the web that are posting it with insightful commentary. Tweet it, email it, post it on your own site. I think it might be fun to make up your own riff and post it on your blog or online profile as well. It’s a good exercise. Can we get this in the hands of 5 million people? You can find an easy to use version on Scribd as well and from wepapers. Please share.

The static image following the embedded document links directly to the .pdf for the book.

8 questions and a why:
Who are you trying to please?
What are you promising?
How much money are you trying to make?
How much freedom are you willing to trade for opportunity?
What are you trying to change?
What do you want people to say about you?
Which people?
Do we care about you?


What Matters Now - Seth Godin (pdf)

Monday
Sep072009

Overnight (2003): The folly of Troy Duffy and The Boondock Saints

UPDATE: via /Film: Duffy responds to Overnight

Boondock Saints Director Troy Duffy Responds to Overnight; Calls the Documentary an Unfair Smear Job

…For their part, the makers of Overnight have already responded to Duffy’s allegations and denied any bias in their filmmaking. Director Tony Montana explained:

…The proverbial keys to the kingdom were handed to Troy. The narrative of ‘Overnight’ changed as the protagonist and the events changed. We simply followed the organic themes.

Overnight’s producer was slightly more forceful in his response, saying:

…I have to admit it is impressive that he got the sequel off the ground after making enemies of the likes of the William Morris Agency, Harvey Weinstein and nearly everyone else in the industry…

In my interview with him, Duffy was equally derogatory about Overnight’s filmmakers, saying:

I could go point-for-point on the whole film. But the fact of the matter is, what I accomplished was a tall order, especially for somebody with no relationships in this business. From watching that movie, you have no fucking idea how I did it. Period. They did not tell you my story. That wasn’t a documentary about me. That was a smear job executed by two opportunists who decided to screw everybody who ever helped them.


 

This is the review of Overnight I wrote long ago. I’m refreshing it because Troy Duffy recently completed Boondock Saints 2, which will arrive in theaters soon.

I’d heard about this documentary a while back, and finally screened it.  It is the story of a blue-collar nobody from Boston who sells a script and then launches into Hollywood-scale hubris and excess. Celebrities. Partying. Shouting. Phone calls. Doesn’t end happily. Highly recommended. Imdb link.

Troy Duffy, an overnight Hollywood golden boy, sells a script for $300,000 and gets a Weinstein deal to make the movie (Boondock Saints), and the sound track with his band, as well as final cut, and part ownership of a newly trendy bar in L.A. where Duffy worked before the deal. He even gets signed to a record label, and he brags that his band is the first to be signed completely unheard. They didn’t even have a demo song. The label dropped them after Weinstein dropped their film, naturally.

Well into this docu-disaster Troy Duffy said to his inner circle that things had really fallen apart and it was time to actually produce the film. So he wasn’t being paid to get drunk and schmooze with celebrities?

It’s really sad the way he strung along his brother and close friends, who perhaps assumed a Weinstein nod would turn into mounds of cash.

Directors: Tony Montana Mark Brian Smith

Cast: Troy Duffy Taylor Duffy Jerry O’Connell Willem Dafoe Mark Wahlberg Patrick Swayze Billy Zane Vincent D’Onofrio Sean Patrick Flanery John Goodman Ron Jeremy Billy Connolly

via /Film:

“Boondock Saints director Troy Duffy held a live videocast answering fan and website questions yesterday about Boondock Saints II: All Saints Day, which just wrapped production. We were asked to participate, but were too late to the game. Maybe we can get Troy on the /Filmcast Afterdark and get to the bottom of “Overnight”. Thanks to my friends at Geeks of Doom, I have the video embedded below.”